My Fitbit app is no longer recording any exercise. For example this morning I went for a walk and started my versa 3 with gps to record the exercise. It is showing on my versa 3 but will not show on the app. Likewise I did a treadmill session at lunchtime, started my versa 3 and it recorded the session but won’t show on the app.
I’m on an iPhone 12 running iOS 17.6.1
fitbit app version 4.24
I have so far done the following:
updated the app and moved over to google
force closed the app and restarted
turned my phone off and on
restarted my versa 3.
None of this has helped so now my versa 3 is pretty useless.
I was looking to upgrade to a versa 4 but not if this continues.
How do I get my exercise logs back please?
