02-19-2018 17:48
02-19-2018 17:48
Why was the "Track Exercise" option removed from the Fitbit Dashboard? It used to be there, but now I have to tap the "+" symbol at the bottom of the screen and a submenu appears with "Track Exercise" as an option, along with other things like "Log Food", "Log Sleep", etc. It was so much simpler when "Track Exercise" was just part of the Dashboard.
02-20-2018 05:34
02-20-2018 05:34
Hey @JenTX, it is cool to see you around more often! Have you made sure that you haven't hidden the tiles on your Fitbit Dashboard? Please follow these instructions in order to show the tiles on your Fitbit app:
Let me know how it goes!
02-20-2018 09:56
02-20-2018 09:56
This sounds like a good idea; however (please see screen-shot) the "Edit" option is not clickable since it is hidden behind the "+" symbol. No obvious way to actually touch the "Edit" option.
Thank you,
Jenna
02-20-2018 11:22
02-20-2018 11:22
@JenTX You should be able to pull on the screen to change its position. You have the same tiles I do and that is the only way to see the whole screen. You should be able to pull up to move the screen to see the Edit button. If your screen won't move, I suggest a Force Quit and re-open the app. Step two is to delete then re-install the app.
Issues can be platform specific -- are you using iOS, Android or Windows?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-20-2018 16:32
02-20-2018 16:32
02-21-2018 10:30
02-21-2018 10:30
02-21-2018 14:26 - edited 02-21-2018 14:29
02-21-2018 14:26 - edited 02-21-2018 14:29
@JenTX Interesting that your experience is similar to a bug that appeared with the app Friends list doing the same thing. So I understand exactly what you are describing.
You say you have the most current version of the app, which is 2.46. You say that your iOS version is 10.3.3. Is that the most current version of iOS that your phone will support? The most current version is 11.2.6. Not sure that is the reason.
Also, I am going to move this whole thread to the iOS app forum. This is certainly an app issue. If others are having the same problem, we can keep this all together.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-21-2018 14:57
02-21-2018 14:57
02-21-2018 17:03
02-21-2018 17:03
03-03-2018 13:21
03-03-2018 13:21
After upgrading to iOS 11, I was finally able to try your answer, which involved tapping "Edit" then selecting "Track Exercise" and tapping the "+" in upper left corner to add it to the dashboard menu. Unfortunately, "Track Exercise" does not have a "+" and therefore cannot be added to the menu, as shown in my screen shot. So, my original question remains: Why, oh WHY did they remove this feature from the dashboard? Other things such as "Scan Barcode" or "Log Sleep" would have been my choices to remove; those things are totally unnecessary IMHO.
03-05-2018 05:31
03-05-2018 05:31
@JenTX From your original screen shot, it looks like your Exercise Tile is missing from your dashboard. If you tap on the red Edit button at the bottom of the dashboard, your tiles will become animated. Any missing tiles will have a red + sign in the upper left. Does the Exercise Tile appear for you? If it does, tap the red +, then Done.
I hope this is the answer you are looking for.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.