help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Family account

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-02-2018 07:55

‎06-02-2018 07:55

How do I set up a family account? I have pressed the Account button but the menu then does not offer ‘Set up family account’. Any ideas? Thank you! 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-02-2018 12:49

‎06-02-2018 12:49

It should be under the account button. But if not make sure you have updated to the latest version of Fitbit, and make sure you are clicking on the right menu. The top right hand  corner icon. It should say “Create family account” once you click it.

View best answer in original post

Best Answer
1 REPLY 1

‎06-02-2018 12:49

‎06-02-2018 12:49

It should be under the account button. But if not make sure you have updated to the latest version of Fitbit, and make sure you are clicking on the right menu. The top right hand  corner icon. It should say “Create family account” once you click it.

Best Answer