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Fit Bit Blaze Wrong time and Date plus won't sync

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‎09-29-2016 14:02

‎09-29-2016 14:02

Hi,
I updated my Fit Bit Blaze yesterday afternoon. That night I turned it off as I don't sleep with mine on. This morning, the time was the same as when I turned it off last night. I have checked the time zone and it is correct. I have tried multiple times to sync with my phone but without success, any ideas??
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‎09-30-2016 06:53

‎09-30-2016 06:53

Welcome to the Community @SozoMacca. Thanks for troubleshooting this inconvenience by yourself. For the syncing issue, I recommend following our syncing troubleshoot. After these steps your tracker should work properly and the time will go to normal. If it doesn't, change your timezone to a complete different one, sync your tracker, put the correct time and sync your tracker one more time. To change the timezone do the following from your iOS Fitbit app:

 

1. Tap account
2. Tap Advanced Settings
3. Checked your timezone

 

I hope this helps, let me know the outcome. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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