09-30-2019 11:01
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09-30-2019 11:01
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My mum recently was gifted a Fit Bit Versa 2 so gave her one to me. I factory reset the device and when trying to sync the Versa 2 for the first time to my phone I am having no luck what so ever. It just searches for the device for several minutes before saying try again or try a reset. Has anyone else had a similar issue and if so how was it corrected?
Answered! Go to the Best Answer.

Accepted Solutions
09-30-2019 11:42
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SunsetRunner
09-30-2019 11:42
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If after restarting your device and logging back in doesn’t resolve your Bluetooth issue then try this:
- On your iPhone or iPad, go to Settings > Privacy > Bluetooth.
- You should see a list of every app that requested Bluetooth access on your device.
- Turn the switch on or off for each device.
😃 please keep me updated

09-30-2019 11:38
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SunsetRunner
09-30-2019 11:38
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Hello @snowy92
try logging out of your Fitbit app, force shut it be swiping up , then shut down and restart your device. Once it reloads try to again log into the Fitbit app and see if that doesn’t solve the issue.
😃 please let me know if this solves your issue.

09-30-2019 11:42
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SunsetRunner
09-30-2019 11:42
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If after restarting your device and logging back in doesn’t resolve your Bluetooth issue then try this:
- On your iPhone or iPad, go to Settings > Privacy > Bluetooth.
- You should see a list of every app that requested Bluetooth access on your device.
- Turn the switch on or off for each device.
😃 please keep me updated

09-30-2019 15:45
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SunsetRunner
09-30-2019 15:45
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Hello again @snowy92
I just wanted to check in with you and see if my suggestions where able to help you resolve your issue or are you still experiencing problems

