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Fit bit app data does not match tracker data

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‎08-20-2019 19:29

‎08-20-2019 19:29

My Fitbit Charge 3 tracker shows that I have reached all 12 of my hourly goals for the day. However my app shows that I have only met the last 6 hours goals. I have deleted and restarted the app twice, rebooted the tracker, and reconnected it. Nothing seems to fix it. This also happens last Saturday. I once again made all 12 hours goal but the app said I only met 1 of the 12. This means my weekly data will be incorrect.

any ideas? My app updated a month ago. Maybe it is a bug in the app update?

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‎08-21-2019 11:57

‎08-21-2019 11:57

Known issue with the Fitbit app, I'm not sure if it has been resolved but this solution has worked for some. 

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