help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not getting text messages though iPhone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-07-2019 03:20 - last edited on ‎08-08-2019 08:26 by Fitbit Moderator

‎08-07-2019 03:20 - last edited on ‎08-08-2019 08:26 by Fitbit Moderator

The past couple of days I have noticed the text message are not coming through on my iPhone - I have restarted my fitbit and have reinstalled my fitbit on my phone again but still nothing - any suggestions?

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎08-08-2019 08:40

‎08-08-2019 08:40

@Kookiekat, welcome to the Fitbit Community! I hope you're doing well!

 

Let me help with your text notifications not working with your iPhone. You don't mention which device you have but you can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎08-21-2019 13:18

In response to AlvaroFitbit

‎08-21-2019 13:18

Hi there, the text messages seem to be coming through. Sometimes they come through and sometimes they don’t. 

Best Answer
0 Votes