09-11-2018
19:43
- last edited on
09-12-2018
06:55
by
MarcoGFitbit
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09-11-2018
19:43
- last edited on
09-12-2018
06:55
by
MarcoGFitbit
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I can’t synch with my phone, nor change the date or time
as such my Blaze is almost worthless for anything other than seeing who is calling on my phone!
Moderator Edit: Clarified Subject.

09-12-2018 06:57
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09-12-2018 06:57
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Hello @Eliakon, thanks for joining the Fitbit Community, it's great to have you on board!
I appreciate you have reported this to my. Please note that your Fitbit Blaze will reflect the correct time once it has been synced with the app. Have you restarted your phone and your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you sease the Fitbit logo on the screen already? If so, I would like to suggest you to try the following:
- Make sure the latest version of the Fitbit app is installed on your phone.
- The software on your mobile device is up to date. To check, tap Settings > General > Software Update.
- Make sure there are no other Bluetooth devices around as they might interfere with the syncing process
- Check that your Fitbit device's battery isn't critically low.
If your device still won't sync, try these steps:
- Force quit the Fitbit app.
- Go to Settings > Bluetooth and turn Bluetooth off and back on.
- Open the Fitbit app.
- If your Fitbit device didn't sync, restart your phone again.
- Open the Fitbit app.
- If your Fitbit device didn't sync, restart it one more time.
- If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
- If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.

