01-06-2018
11:29
- last edited on
01-08-2018
06:20
by
MarcoGFitbit
01-06-2018
11:29
- last edited on
01-08-2018
06:20
by
MarcoGFitbit
Is anyone having any issue's syncing there Blaze to IOS devices today? Mine hasn't synced since midnight.
Moderator Edit: Clarified Subject.
01-08-2018 06:25
01-08-2018 06:25
Hello @Chambers89, have a warm welcome to the Fitbit Community, it's great to have new faces around.
Thanks for bringing this to my attention, which model of iPhone/iPad are you currently using? Which OS version is your mobile device running? Have you restarted your Blaze by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen lately? If so, I would like to suggest you the following:
If the Blaze is still not syncing correctly, my best recommendation would be setting up your tracker as a new device to reset the connection between the tracker and your phone. Don't worry, none of the information already stored in your account will be deleted.
To set up your tracker as a new device:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.