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Fitbit One not found

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‎01-17-2018 13:30

‎01-17-2018 13:30

Neither my iPhone nor iPad can “find” my Fitbit One. I deleted and reinstalled the app. I haven’t synced since 1/12.  Help!!!

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‎01-17-2018 13:32

‎01-17-2018 13:32

Have you tried restarting your fitbit? Note that sometimes you need to do it more than once. The instructions are here: http://help.fitbit.com/articles/en_US/Help_article/1186/

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