help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit One not found

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-17-2018 13:30

‎01-17-2018 13:30

Neither my iPhone nor iPad can “find” my Fitbit One. I deleted and reinstalled the app. I haven’t synced since 1/12.  Help!!!

Best Answer
0 Votes
1 REPLY 1

‎01-17-2018 13:32

‎01-17-2018 13:32

Have you tried restarting your fitbit? Note that sometimes you need to do it more than once. The instructions are here: http://help.fitbit.com/articles/en_US/Help_article/1186/

Best Answer
0 Votes