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Fitbit One.

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Grandmaof9

11 0 14

I have been a Fitbit One owner/user for years. I feel naked without it. In September it died, in the washing machine. I immediately went to Fitbit and ordered another One on Sept. 29th. I have had nothing but trouble since it updated. I use iPhone and iPad. The battery won't stay charged and it won't sync most of the time. I have tried all the 'hints', nothing has worked. Hoping for solution I have been checking online to discover they are doing away with the One😡. I paid full price less than 60 days ago and was not told at ordering they would be discontinuing it. I WAS a loyal Fitbit customer. I have talked so many people into buying the One and given them as gifts. Fitbit you have let me down.

Young Grandma of 11

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ACG

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

2697 121 952

Hello @Grandmaof9

Email them as you may have a faulty one.

They usually send you a replacement with no questions asked.

http://help.fitbit.com/?cu=1

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ALAN | VAN,B.C. Canada Community Council Member

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