Fitbit Versa not syncing.

[Swharton]

My Versa is not syncing since the 6/10/18 IOS update .  The app doesn’t appear to find the Versa - it just shows looking.  I’ve turned off/on Bluetooth, and the app.  Anyone else with this issue?

never mind.  Apparently the Versa needed to be turned off.  Would have been nice to know.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Swharton, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate you have brought this to my attention and for letting me know your Versa started syncing after restarting it. I'm very glad. 

In the future if you restart your Versa and your phone and the watch is still having trouble syncing, I would like to suggest you to check the following:

• Make sure the latest version of the Fitbit app is installed on your phone.
• The software on your mobile device is up to date. To check, tap Settings > General > Software Update.
• Make sure there are no other Bluetooth devices around as they might interfere with the syncing process
• Check that your Fitbit device's battery isn't critically low.

If your device still won't sync, try these steps:

1. Force quit the Fitbit app. 
2. Go to Settings > Bluetooth and turn Bluetooth off and back on.
3. Open the Fitbit app.
4. If your Fitbit device didn't sync, restart your phone again.
5. Open the Fitbit app.
6. If your Fitbit device didn't sync, restart it one more time.
7. If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
8. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync.

Thanks for your participation in the forums, if there's anything else I can do for you, please feel free to reply, I'll be happy to help.