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Fitbit app and apple store

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‎01-01-2017 20:00

‎01-01-2017 20:00

Whenever I try to download the so on my iPhone 5s, I receive an error saying the app is not available in the Algerian store and to switch to the U.S. store... So I do. But when I go to install the fitbit appi receive am error saying the account is not available is the U.S. store and to switch to the Algerian store... And I do. But then I am no longer able to find the fitbit app at all. I've restarted the phone and There's enough storage for the download. HELP!!!

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‎01-03-2017 07:38 - edited ‎01-03-2017 07:38

‎01-03-2017 07:38 - edited ‎01-03-2017 07:38

Hello @Mwells86, thank you for joining us, it's nice to see new faces around! Smiley Happy

 

If the App Store on your iPhone 5S is asking you to switch to the US Store, you will need to have a US iTunes account in order to download the Fitbit app. Please refer to the Apple Support site to know more about this. 

 

Thank you so much for your patience and understanding, in case you need anything else, don't hesitate to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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