help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app constantly says No Internet Connection it only syncs on Wi-Fi

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-24-2021 17:42 - last edited on ‎10-25-2021 08:34 by Fitbit Moderator

‎10-24-2021 17:42 - last edited on ‎10-25-2021 08:34 by Fitbit Moderator

Hi. Same problem but this fix doesn’t work. It only sync’s when my iPhone 12 is on Wi-Fi 

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎10-25-2021 08:46 - last edited on ‎07-16-2024 07:01 by Fitbit Moderator

‎10-25-2021 08:46 - last edited on ‎07-16-2024 07:01 by Fitbit Moderator

Welcome! It's great to see you around @Davehiltonuk.

Thanks for detailed information shared. Please note that this information has been forwarded to our team and they are working to identify a resolution to this issue as quickly as possible. Thanks for your efforts while working on this matter.

You can review this thread for more information. 

On a side note, I've moved your post to this thread so we can keep our forums organized.

See you around. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
Best Answer
0 Votes