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Fitbit app icon shows the number 100

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‎07-30-2021 23:29 - last edited on ‎07-31-2021 06:22 by Fitbit Moderator

‎07-30-2021 23:29 - last edited on ‎07-31-2021 06:22 by Fitbit Moderator

I cannot remove ‘100’ notifications on app icon can you help please ?

 

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎07-31-2021 06:20

‎07-31-2021 06:20

Hello @Gendrew. Welcome to the community forums! 

 

Thank you for the detailed information. If the 100 number is on the Fitbit app icon, I recommend visiting this thread for tips and suggestions. Some users were able to resolve this after following the instructions shared in the thread. 

 

On a side note, I've moved your post to the iOS App board to keep our forums organized. 

 

Hope this helps. 

Wilson M. | Community Moderator, Fitbit.
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‎07-31-2021 09:24

In response to WilsonFitbit

‎07-31-2021 09:24

Hello

Thank you for your response however none if the communities solutions worked I would be grateful therefore if you could continue to keep me updated as your engineers work to eliminate this fault.

Kind regards

Geneviève
Ps I also tried 2 resets to no avail

Sent from my iPhone
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‎08-11-2021 06:31

In response to Gendrew

‎08-11-2021 06:31

@Gendrew Thank you for your reply.

 

I also appreciate your help in visiting the suggested thread and thanks for following the tips. Some users have been able to resolve this by logging out and log back in. However, I recommend keeping an eye on that thread for additional updates or tips. 

 

In addition, please make sure to keep the Fitbit app up to date.

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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