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Fitbit app keeps crashing

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‎07-01-2022 02:14 - last edited on ‎07-05-2022 14:04 by Fitbit Moderator

‎07-01-2022 02:14 - last edited on ‎07-05-2022 14:04 by Fitbit Moderator

Since this morning the fitbit app cannot be started and crashes upon opening the app.

Deleted and installed the app, yet same problem.

I have a fitbit charge 5.

What is wrong?

 

Moderator Edit: Clarified subject

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Accepted Solutions

‎07-02-2022 11:18

In response to SunsetRunner

‎07-02-2022 11:18

Hi Megabyte, yes, up and running again!

Stefan 

View best answer in original post

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5 REPLIES 5

‎07-01-2022 03:11

‎07-01-2022 03:11

@StefanRdam Hello! What type of phone are you using? Android or iOS?

 

My suggestion would be to shut down your phone and boot it up again to see if that works.

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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0 Votes

‎07-01-2022 03:17

In response to Heather-S

‎07-01-2022 03:17

Hi Heather, I have IOS 15.5, and I shut down my phone and restarted, yet the problem persists.

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‎07-01-2022 03:18

In response to StefanRdam

‎07-01-2022 03:18

and I have an Iphone 13 mini

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‎07-02-2022 10:50

In response to StefanRdam

‎07-02-2022 10:50

Hello @StefanRdam 

I’ve seen that you posted in another forum that your app crashing has resolved on its own today. 😃 Great news your up and running again! Happy Stepping! 

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0 Votes

‎07-02-2022 11:18

In response to SunsetRunner

‎07-02-2022 11:18

Hi Megabyte, yes, up and running again!

Stefan 

Best Answer