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Fitbit app not fitting on iPad screen.

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‎10-01-2018 07:24 - last edited on ‎10-02-2018 07:10 by Moderator Alum

‎10-01-2018 07:24 - last edited on ‎10-02-2018 07:10 by Moderator Alum

Has anyone had problems with screen format after update? My screen on my iPad is no longer full screen but has black boarders on each side. Seems to be compressed.

 

Moderator Edit: Clarified Subject.

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‎10-02-2018 07:12

‎10-02-2018 07:12

Hello @Jazzin, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation and for bringing this situation to my attention. At this moment we have already reported this situation to our team and they're currently aware of this happening on iPad devices. Once we have more information to share with you about this, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding, I appreciate your report. If there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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