Fitbit app not showing Community posts and friend list.

[VD1]

Fitbit app not loading my community posts under my main profile and cannot see friend list....how can I see the history of my posts on my main profile?  They were gone overnight 😩

Moderator Edit: Clarified Subject.

[Dynagirl2006]

Current or old posts are all the same. I can see text, but not images. Sometimes they'll reappear, only to disappear again the next time.

[MarcoGFitbit]

Hello @Dynagirl2006, I hope you're doing well, thanks for taking the time to reply and for sending some screenshots, I really appreciate it. 

I'll make sure to forward the information you've provided to our team so they can take a better look at this situation. In the meantime, I would like to ask you to update the Fitbit app as a new version has been recently released and let me know if you're still experiencing issues with this situation. 

Thanks again for your report, if there's anything else I can help you with, please feel free to reply. 

[Lilisha]

Please add me to the list my posts are gone after the app did a clean up 4 days ago. It says no public posts 

[MarcoGFitbit]

Hello @Lilisha, have a warm welcome to the Fitbit Community, thanks for joining the conversation. 

I appreciate your participation in the Forums and for letting me know you're experiencing the same situation after the app cleaned the posts 4 days ago. I'll make sure to forward this information to our team as well. 

Once we have more to share about this issue, we'll make sure to post it here in the official Forums. If there's anything else you might want to add or if there's anything else I can do for you, please feel free to reply. 

[Thumperian]

Let me understand...this issue has been going on since March...no solution yet? 

[MarcoGFitbit]

Hello @Thumperian, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community. 

I appreciate your participation in the Forums and for voicing your opinion. Please note that our team is always working towards resolving issue affecting the app but some of them take longer than others and even though I don't have a specific timeframe for when this issue will be resolved, be sure that once we have more information to share, we'll do it through the official Forums. 

Thanks for your patience and understanding, I hope you have a great day. 

[Fitness247]

iPhone x

ios version 12 

fitbit 2.80

please help resolve ASAP thanks!

[-pøsitivexsabs-]

i had 2 posts up on my profile &’ for some reason, they aren’t showing up on my page. i’ve logged in &’ out to see if it worked, but it still wont show up - ive even uninstalled the app &’ then re-downloaded it. but nothing’s working. 

can someone please give me some tips on how to fix this solution ? 

[-pøsitivexsabs-]

i’ve been having the same problem. it wont let me see my posts on my page. only on the Community Page. 

[ᔕTᗩᖇᖇ]

Hi, Did they ever come up with a Solution, because same happen to me? 

[Thumperian]

Nope. But it came back. Sent from my Galaxy Tab® A

[Ten10]

So a buddy of mine suggested to try to get tech support through here and reach out to @MarcoGFitbit

MARCOOOOO A DONDE ESTAAAAA!!!? All my posts disappeared on my end and I can’t see many of my friends’ posts. I contacted fitbit support already and they said they’re on it. But my buddy Jaypee said you’ve fixed this issue for him before sooooo 🤞🏽 

Please help. Thank you 🙏🏽. 

Ten10

[JPFitB1t]

Hi Marco, I hope all is well.  You previously assisted me with my post issues.  Can you please work your magic on my buddy Ten10?   Thanks in advance.

Regards, JP

[KaesWorld]

My older posts seemingly have disappeared to me but I have seen people commenting or cheering those older posts in my notifications (so others must see them) but if I go down my profile and click to see more posts, I see no more posts then my most recent.

[Ten10]

Yah I still don’t see any of my posts. It’s kinda like throwing something out in the FitBit universe and hoping nobody vandalize your journey posts 😂 🤞🏽. I don’t see any of my posts unless I get tagged on it and only the first few cheers then poof! Once it disappears out of my notifications. Please don’t fart on my posts  💨 😂. Oooh and it would be nice if FitBit could fix this glitchamadoodles ✍🏽 Thanks 🙏🏽 

[Ajossey]

I try to post to the newsfeed hit send and my posts just disappear. I can’t even respond to a post I’m tagged in. Is there any fix for this?

[JPFitB1t]

Hi, my community posts have once again disappeared.  Please add me back to the list.

Thanks! 

[Bkhut]

Same for me. Been this way for months and it’s so frustrating. 

[MigueG]

I'm having the same issue too.  All my posts are gone 😞  If i go to the notification, I can see that people cheer and I can see the post, but on my main screen it shows I have no posts.

[NatashaYvonne]

My posts are still not showing on my profile. Is there a resolve for this problem yet?

kind regards 

natasha x