Fitbit app not showing in "Location Services"

[GregAustin]

I am trying to enable location services on my iPhone6 so that I can track my runs with GPS. But the Fitbit app is not showing up in list of apps in Settings>Privacy>Location Services.  How do I enable this?

Moderator edit: updated subject for clarity

[HarryCharound]

Hi @MarcoGFitbit 

I have re-installed the app but it still does not show up on location services. Rather frustrating.

Thanks,

harry

[123DCP]

HarryCharound,

Marco's suggestion is not helpful, but if you look at later responses, there are instructions that should help.

Mike-P posted them on 10/03/2019 @16:28 (or was it 10/23?). For me it's like third from the bottom on the first page of comments.  Allyfrances reposted them on 01/05/2020 which is somewhere on the second page of comments and LizzyFitbit posted similar  instructions on about 6/20/2020:  Following those instructions should help.

[LizzyFitbit]

Hi @HarryCharound, welcome to the Community Forums. @123DCP, it's great to see you around and thanks for stopping by to help our members.

@HarryCharound, thanks for the steps tried prior to posting. I'm sorry that the issue persists and let's work on this together. Because the Fitbit app isn't showing up in the location services list, let me recommend to give a try to the suggestions described in this post which have helped other members.

[CarrieInAuburn]

Thanks so much for this! But may I humbly suggest these specific instructions be added to the User Manual? When I look up how to do something in a user manual, I want to see step-by-step instructions like this. Too many of the Fitbit manual instructions are inadequate, such as the example below from https://staticcs.fitbit.com/content/assets/help/manuals/manual_charge_3_en_US.pdf, which describes you WHAT you need to do, but not HOW to do it. 🙂

To use connected GPS:
1. Turn on Bluetooth and GPS on your phone.
2. Make sure the Fitbit app has permission to use GPS or location services.

[LizzyFitbit]

Hi @CarrieInAuburn. Welcome! It's great to see you here in the forums.

You're welcome and I'm glad the steps suggested in this thread helped you! Thank you also for taking the time to share your feedback about the User Manual. I understand your thoughts about having clear instructions to take advantage of your Fitbit device features and be sure that your comments will be passed along so our team can work on it. I hope you continue enjoying the experience and if you have any other question, just let me know.

[xmissdx]

Thank you!! 

[LizzyFitbit]

Welcome, @xmissdx. It's nice to see a new face around the forums.

You're welcome! Thanks to you for trying the suggestions shared in this thread and I hope you can keep enjoying the Fitbit experience. In case you have some spare time, I’d like to invite you to visit our Health & Wellness board where you can find inspiring stories, meet more people and start your own topics.

Have a good day. 😊