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Fitbit app not syncing Weight logs.

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I use a Withings scale and it's recording my weight daily ok. But Fitbit app has no entries since Tuesday. It's also syncing into Health app and Lose it app ok. Not sure how Fitbit gets the data...

 

Thanks in advance for any tips/advice. 

 

Moderator Edit: Clarified Subject.

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36 REPLIES 36

I think I was able to do it on an iPad - via this link, I think - https://www.fitbit.com/weight/withings

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PERFECT!!!!!

 

That worked, thank you so much!

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Hello @Lynne102 and @dearmartha  thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @Kimptoc thanks for all your help. 

 

First of all, I would like to apologize for the delay in the response. @Lynne102 and @Kimptoc I appreciate you have taken the time to reply to this thread and let us know your issue has now been resolved. 

 

If there's anything else we can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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This was exactly what I needed.  Thank you SO MUCH for this link!

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That link is golden 

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Perfect!  This link was exactly the solution I needed.  No idea why a connection I have been using for years suddenly disconnects.

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I see most of these posts are from 10 months ago about the Fitbit not syncing weight. I also have a Withings scale that syncs with my Healthmate, and FitnessPal but not with my Fitbit. It looks like some of you got resolution and Fitbit and Withings were working on it back then..... still not resolved???! come on, this is one of the main things!!! Help!

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Not working for me either. I have unpaired the feelfit app several times and re paired nothing works. It use to pull in weight flawlessly but now it won’t work. Really annoyed this keeps happening.  

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Hi, that is certainly annoying. And it can happen at any time. The last time it came up for me I totally reset my Fitbit.. as if I were setting up a new one. And then redid the pairings.

I hope this helps.

Sent from my iPa
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My iPhone only can get weight reading, but sync the entry data in Feelfit. For example, no diplays body fat, Body water, muscle mass ... . What is wrong?

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Hi

 

My Fitbit has developed the same problem again!

 

Its tough to follow this thread and find out exactly how to solve this problem, is there a simple answer or is the Fitbit just bug ridden in this regard.

 

Thanks

 

Rob

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Having this exact issue now.   Fitbit will not pull any weight data.   Annoying as heck

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>From what I can gather, Fitbit are not interested in fixing this!

They have known about the problem for ages and aren’t bothered.

Got to admit I’m waiting for this Fitbit to die , and then switching to another make.

I’ve already backed up everything to apple health!
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Yah this is extremely annoying.  FITBIT will simply NOT pull in the weight data from ANY SOURCE.  I used to rely on this heavily while maintaining.  Please fix this.  It cannot be just a MYFITNESSPAL thing adn its cannot be a NOKIA thing because fitbit can take this data from either source.

 

it is only getting data from the watch itself.

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Having the same issue with my Arboleaf scale.  Worked fine until about 2 weeks ago, now it won't pull the info.

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Having the same issue - data from the Arboleaf scale/app is not syncing. I do see it in other places (Apple health, other apps), so I know the issue is with the Fitbit app. Anyone know how to troubleshoot?

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I am also experiencing this issue 

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