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Fitbit app on iPhone crashing

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i have a iPhone 13 Pro fully updated and fitbit ver 3.76. When i try to start the app if flashes and goes away.

 

 

Moderator edit: updated subject for clarity. 

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857 REPLIES 857

Did all of this and it still doesn’t open. 😡

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Go to Settings, General, IPhone Storage and wait for the phone to catch up…then go to Fitbit and “Offload App”.  Pretty easy.

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Same here! Thought it was just me - updated app, updated iPhone, still crashing continuously when trying to open 

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Mine is doing the same thing!

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I'm also having the same problem! Glad to find out it's not just my phone playing up!! 😅

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Mine as well. Just started this morning but yesterday was asking me to sync all day but did on its own. Then this morning it flashes and will not stay open. I deleted and reinstalled and it did not fix the issue.

 

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I turned off cellular on app and it started working again….

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It’s just started working again although a bit unstable, crashing now and then, but have managed to sync now.

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Same here. This is frustrating 

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It needs to be done each time I open the app, but it’s a temporary fix 

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Same. I’ve deleted and reinstalled, turned the phone on and off, disconnected and reconnected Bluetooth. No matter what, the app crashes immediately.

 

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Same here.  After removing & reinstalling the app & restarting my iPhone multiple times, I was finally able to get it to open & login into my account on the app.  It opened, showed me todays info & then crashed.  It now continues to crash each time I try to open it.  Help! 

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Same here.  I recently upgraded to iOS 16.3.1 yesterday.

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Woke up, tried to sync Versa to IOS App and got repeated crashes on iPhone.  I’ve reset and reloaded the app, IOS is updated and current.  Thoughts on a solution?  Will an extra cup of coffee help?

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And now it quit again…..

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Exactly same problem for me. Was working fine before bed last night…

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Same here. Crashes on opening.  Turned phone off and back on.  Uninstalled reinstalled.  Nothing.

ugh.  At least I am not alone in this, but HELP!  ☹️

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Wow that is so crazy that you would have to do that. Today 2 March 2023, my app started doing the same thing. I found this article online Fitbit app crashing issue on iOS devices acknowledged, fix in the works (piunikaweb.com) . Seems fitbit has yet again done sort of failed App or tracker update and sent our devices into choas. Seem to be a regular occurance for Fit and Googles aquistion of them has just made things worse. 

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Same issue here, I even tried to uninstall and re-install and it is still not working.

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I’m having the same problem! 

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