03-01-2023
17:08
- last edited on
03-02-2023
09:11
by
AndreaFitbit
03-01-2023
17:08
- last edited on
03-02-2023
09:11
by
AndreaFitbit
i have a iPhone 13 Pro fully updated and fitbit ver 3.76. When i try to start the app if flashes and goes away.
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
03-02-2023 02:52
03-02-2023 02:52
Same problem for me....
03-02-2023 02:53
03-02-2023 02:53
App crashing immediately on opening,
trued everything, really annoyed as I have an ecg I. Red to get off it
03-02-2023 02:54
03-02-2023 02:54
I’m having the same issue. I’ve done everything and nothing works. Not sure what to do but starting to really dislike Fitbit.
03-02-2023 02:54
03-02-2023 02:54
I am having the same problem this morning. I’ve uninstalled the app and unpaired my Fitbit from my phone. Still no change
03-02-2023 02:54
03-02-2023 02:54
Same here and is on a recent iphone where always worked.
03-02-2023 02:54
03-02-2023 02:54
Yes! I updated everything this past Sunday. App worked fine yesterday. I went to open it this morning to start tracking and it flashes then immediately closes. I deleted the app and redownloaded. I rebooted my phone. Nothing is working.
03-02-2023 02:55
03-02-2023 02:55
Same here - just started this morning. Also done the uninstall reinstall, and can't get logged back in as it just won't open. Getting tired of the constant issues Fitbit now seem to have
03-02-2023 02:55
03-02-2023 02:55
Just had same problem on my iPhone. Rebooted twice and reinstalled app. Crashes immediately even when my Fitbit is off. App has always access to cellular data.
very frustrated...
03-02-2023 02:55
03-02-2023 02:55
Same problem for me too. Support just say it's a known problem...
03-02-2023 02:55
03-02-2023 02:55
Having same issues with my App here - no issues with syncing yesterday & tried to open this AM and the App continually crashes ! Have restarted my iPhone & Ipad now 3 times and deleted & reinstalled the App the same. Issue still remains! Am now really questioning if I can seriously continue with Fitbit - several contacts of mine have already jumped over to Garmin or Iwatch. The support and overall quality of the app & devices is certainly going down hill 🤬
03-02-2023 02:55
03-02-2023 02:55
I removed the app from my iphone and can’t even open it in the App Store to reinstall. What’s going on?
03-02-2023 02:55
03-02-2023 02:55
I’m having this iddue too but I thought it might have been something in my phone settings but now I see it’s something in the app on their side that’s causing these issues probably
03-02-2023 02:56
03-02-2023 02:57
03-02-2023 02:57
I just updated the app on my iPhone, rebooted my inspire tracker, reinstalled the app, rebooted my phone, tried opening the app with the Bluetooth off. All have the same result. The all opens for a second, pops up on the screen then immediately closes. I checked and do not have an apple update available. Help!!
03-02-2023 02:57
03-02-2023 02:57
Same also not able to access app
03-02-2023
02:58
- last edited on
03-02-2023
09:47
by
RodrigoMFitbit
03-02-2023
02:58
- last edited on
03-02-2023
09:47
by
RodrigoMFitbit
Me too! I have the newest iPhone, deleted app, that didn’t work. Restarted phone, that didn’t work.
Me too!
03-02-2023 02:58
03-02-2023 02:58
App won’t open just flashes and will not open
03-02-2023 02:58
03-02-2023 02:58
Im having this issue too!
i did an update on the app yesterday and it worked ok, but this morning the app will not stay open.
Help?!
03-02-2023 02:58
03-02-2023 02:58
When opening the app on my iOS 16.3.1 app is crashing . Not even letting me login.
03-02-2023 02:58
03-02-2023 02:58
Same or my iPad. Deleted app and reloaded. No help still crashing.