Fitbit app on iPhone crashing

[shorner202]

i have a iPhone 13 Pro fully updated and fitbit ver 3.76. When i try to start the app if flashes and goes away.

Moderator edit: updated subject for clarity. 

[Roxy21]

Having the same problem too even rebooted my iPhone and still not working. Come on Fitbit sort it out. 

[Greenjack8]

I’m having the same problem 

[3lmandersen]

My Fitbit app won’t open on my iPhone. When I press on it, it crashes. (Screen blinks & goes back to Home Screen). All other apps working on my phone. 

I’ve turned Bluetooth off. Restarted my phone. Nothing works. 

[kcpvwill]

Having the same problem on my iPad mini 5 running iPadOS 16.3.1. after the latest app update

Tried uninstalling and reinstalling app and restarting iPad but no change.

Same on my partner's Ipad Pro 10.5"

[Karlwingrove]

Happening to me today also. 

[Bbyers52]

I’m having the same problem.  I’ve force quit the app, restarted my phone and unpaired my Fitbit sense from Bluetooth on my iPhone SE 2022

no luck

[Merod]

I have the same problem. On launch of app it immediately crashes.

1. Close app. Reboot iPhone. Reopen app = does not solve crashing.

2. Close app. Delete app from iPhone. Reboot iPhone. Reinstall app = does not solve crashing.

3. Close app. Delete app. Reboot iPhone THEN try the app on an iPad = does not solve crashing (i.e. it also crashes on iPad)

So I would guess that it's either a fundamental problem with the app or how the app is trying to 'talk back' to Fitbit.

[Rachyw77]

Mine is doing the same rebooted phone deleted app doing it on my phone and ipad 

[Stumbles]

Same here app just blinks won’t open 

[EthanE]

I’m having the same issue and tried all the advice on this forum and others. Hopefully we hear something soon. 

[Dmm6868]

Same thing is happening with mine and no solutions are working! Please help!

[JaneyHB]

Same for me, have reinstalled and can’t even log back in 

[mleckie]

I have the same issue on iPhone.

[Lnm123]

I have had the same issue today. I updated the app, turned phone off and on, but that didn’t help either.

[lawtalkinggirl5]

Same.  I've restarted my phone, uninstalled the app, and unpaired.  When I click on the app, it flashes and then closes immediately.

[Jblessed]

Having same issues, it’s been frustrating ! I’m thinking about it too, which watch are you considering ? @jlhughes1 

[SuzannePeace]

Same here.

[Chalco]

Same here. I've also tried uninstalling and reinstalling - no luck

Also tried to use 24h chat - that goes to a missing page

[Jherber29]

Same issue - restarted phone, deleted app and reinstalled app and nothing is working.  App looks to attempt to start and goes away. :(.

[Rwrenn001]

Same with mine. This has never happened before.