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Fitbit app won’t install

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‎05-21-2020 05:43

‎05-21-2020 05:43

I use my Fitbit app for tracking everyday and yesterday evening I noticed my the app had offloaded itself for some reason. I assumed it was a space issue so I deleted some things but it still does not download. Every time I click on it it says, “This app could not be installed.” Please help. 

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‎05-21-2020 08:48

‎05-21-2020 08:48

Which phone do you have and is it on the list of compatible devices? click to see

 

Stepping in the U.S.A. since September 2013. Android 14

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‎05-21-2020 09:52

In response to Odyssey13

‎05-21-2020 09:52

Yes it’s compatible. I have an iPhone 7. Trying to just delete and reinstall the app to see if that works. 

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‎05-21-2020 10:23

In response to Thatbloomkid

‎05-21-2020 10:23

Just moved this to the iOS area of the forum for more relevant responses.

Stepping in the U.S.A. since September 2013. Android 14

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‎05-25-2020 06:51

In response to Odyssey13

‎05-25-2020 06:51

I ended up just deleting and reinstalling it and haven’t had another issue with it. I’m not sure what initially went wrong with it, but I’m glad to have it working again. Thank you for your help. 

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‎05-25-2020 08:23

In response to Thatbloomkid

‎05-25-2020 08:23

There were updates for the app and for a while there were problems with the app where people had to do exactly what you did to make it work. Glad you got it going again.

Stepping in the U.S.A. since September 2013. Android 14

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