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Fitbit app won't show my Community username

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I wonder if someone can help? I set my community username from the desktop dashboard, however when I log into the app it keeps wanting to post my full name? I have tried restarting etc but no joy.

 

Moderator Edit: Clarified subject

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Hello @Loseweightby40 

 

Your community username and your display name in the app are different.

To change your display name in the app:

  1. Open your dashboard on a PC, on the website
  2. Choose the cog wheel icon on the top right
  3. Select Settings
  4. Choose Personal Info
  5. Change your Name to whatever you want to show on your profile and app. 

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3 REPLIES 3

Hello @Loseweightby40 

 

Your community username and your display name in the app are different.

To change your display name in the app:

  1. Open your dashboard on a PC, on the website
  2. Choose the cog wheel icon on the top right
  3. Select Settings
  4. Choose Personal Info
  5. Change your Name to whatever you want to show on your profile and app. 

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Thanks for your reply, sorry I don’t think I explained properly (night shift brain).

 

The issue is that when I access the community from the app, it does not use my name as shown here it shows my full name. I am using the same account for app and desktop, but if I was to reply to you on the app it would post the reply with my full name and not the community name.

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Thanks for the details.  

My answer would be the same, if you follow those steps, then when you reply on the app it would show the name you have chosen. 

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