09-21-2017 22:18
09-21-2017 22:18
Hi, anyone noticed their charge 2 fail to sync after upgrade to iOS 11??
09-22-2017 00:04
09-22-2017 00:04
Me too...Take a long time to open the apps as well.
09-24-2017 13:21
09-24-2017 13:21
I’m having the same problem.
09-25-2017 01:36
09-25-2017 01:36
I'm having a similar issue.
09-25-2017 13:21 - edited 09-25-2017 13:25
09-25-2017 13:21 - edited 09-25-2017 13:25
Same here. I got this message while BT is on and connected to the Charge :
09-25-2017 13:37
09-25-2017 13:37
Hmmmm, turning BT off and on did the trick for me. Weird !
09-25-2017 17:05
09-25-2017 17:05
My issue was it kept syncing halfway the the sync bar stopped as though the sync was complete but the data did not come in. However after manually clicking on the sync button for a few times more it managed to sync for me. So not too sure what's the issue.
09-26-2017 04:36
09-26-2017 04:36
Kit from the Philippines here. I too am having the same syncing issues. I hope this can be remedied soon.
09-26-2017 07:31
09-26-2017 07:31
The sync troubles were already there BEFORE iOS 11 came out.
For me that is, and stil happening with iOS 11
09-26-2017 07:37
09-26-2017 07:37
I also have the problem wth sync. I have to reboot the phone before I can get the app to sync. Very inconvenient.
09-26-2017 17:29
09-26-2017 17:29
I didn't have issues before iOS 11.. Mine was apparent after iOS 11. 🤔
09-27-2017 21:33
09-27-2017 21:33
Yes, having same problem here. Fitbit needs to put out an app update to address this immediately. People pay a premium for Fitbit in the expectation that the app will be updated as needed; otherwise, users might as well get a better band (w/ heartbeat monitor) by buying a Miband for $15.
09-27-2017 22:26
09-27-2017 22:26
Since the iOS 10 update, my Fitbit no longer vibrates w calls or text messages...
09-28-2017 08:12
09-28-2017 08:12
I too keep having problems since the iOS 11 update. My bluetooth connection keeps getting lost and/or syncing only partially works. I keep having to forget the device and re-setup and even then it takes several attempts.
09-28-2017 08:12
09-28-2017 08:12
I am having the same issue with my Surge not syncing and with error that it is not syncing due to Bluetooth being off when it is on and my Surge is a connected device on the iPhone 6 . Turning Bluetooth off and back on, along with shutting down Surge and turning it back on from Surge settings does the trick, temporarily, but I have to do it again every day!! The FitBit app needs to be updated / optimized for IOS11 as issue. Please FitBit support your millions of users!!
09-28-2017 08:14
09-28-2017 08:14
Exactly what I see!
09-28-2017 08:15
09-28-2017 08:15
I had no issues with my Surge until this IOS 11 update. Sadly IOS 10 was better and wish I never updated to IOS11
09-28-2017 08:29
09-28-2017 08:29
09-28-2017 09:29
09-28-2017 09:29
Hello, the screenshot was not attached
09-28-2017 12:05
09-28-2017 12:05
I just experienced the failure to sync, checked BT is on and Charge2 connected. Just wont sync. Very frustrating.