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Fitbit fails to launch on latest iOS 13 beta.

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Ever since updating to the iOS 13 Developer Beta 4 (build 17A5534f), Fitbit fails to launch. I am running Fitbit iOS v3.1.

 

Reinstalling the app did not fix the problem. The login screen appears fine, but crashes when it attempts to do anything while logged in, including launch.

 

Please share this with your iOS engineering team ASAP.

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14 REPLIES 14

Is there a testflight build that we could be invited to?

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 I like yourself have the same predicament 😞

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I am also having the same issue and I hope it can be fixed soon since I do rely on the app to log my data.  

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https://community.fitbit.com/t5/iOS-App/iOS-app-2-95-crashes-constantly-with-iOS-13-beta-3/m-p/36101...

@leslieeh wrote:

I am also having the same issue and I hope it can be fixed soon since I do rely on the app to log my data.  


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Same here

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I know this problem, but this is a bug in Fitbit Application.

 

You can try build up a new Profile and login with this new Profile, that works.

The problem is known and are about to be fixed and an update rolled out

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That’s where even rudymentarnej syna with Apple Health would come on handy 😞

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I’m having the same issue. 

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I was working fine until last night, 7/25.

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@Creek-Walker wrote:

I was working fine until last night, 7/25.


Then, can you please tell us about your setup?  Which iPhone?  Which version of iOS Beta 13?  When did you last update your phone and/or Fitbit app?

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So I removed my ionic from the APP via PC once. Unfortunately I can't log in on my smartphone without crashing the app.

The Problem is the User Mgmt and not a Hardware Issue

Please fix it

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Same situation, iPhone XS, iOS13 beta 3

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I am not going to create another profile because my profile was already
wonderful and I was already mountain climbing and helicoptering and
everything else that was monumental for me, this is absurd
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Agreed. It was working for a few days, but last night it went back to
crashing shortly after login (presumably). On my phone I see the fitbit
logo moving slightly, so I think that this crash might be occurring right
around "applicationDidFinishLaunching" since it looks like the app had
moved from the startup storyboard (or image) to the actual app storyboard.

Best

Steve
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