07-18-2019 21:37 - edited 07-18-2019 21:38
07-18-2019 21:37 - edited 07-18-2019 21:38
Ever since updating to the iOS 13 Developer Beta 4 (build 17A5534f), Fitbit fails to launch. I am running Fitbit iOS v3.1.
Reinstalling the app did not fix the problem. The login screen appears fine, but crashes when it attempts to do anything while logged in, including launch.
Please share this with your iOS engineering team ASAP.
07-19-2019 20:38
07-19-2019 20:38
Is there a testflight build that we could be invited to?
07-20-2019 10:55
07-20-2019 10:55
I like yourself have the same predicament 😞
07-20-2019 11:03
07-20-2019 11:03
I am also having the same issue and I hope it can be fixed soon since I do rely on the app to log my data.
07-20-2019 16:32
07-20-2019 16:32
@leslieeh wrote:I am also having the same issue and I hope it can be fixed soon since I do rely on the app to log my data.
07-20-2019 18:52
07-25-2019 04:01
07-25-2019 04:01
I know this problem, but this is a bug in Fitbit Application.
You can try build up a new Profile and login with this new Profile, that works.
The problem is known and are about to be fixed and an update rolled out
07-25-2019 15:16
07-25-2019 15:16
That’s where even rudymentarnej syna with Apple Health would come on handy 😞
07-25-2019 16:28
07-25-2019 16:28
I’m having the same issue.
07-26-2019 06:40
07-26-2019 06:40
I was working fine until last night, 7/25.
07-26-2019 06:46
07-26-2019 06:46
@Creek-Walker wrote:I was working fine until last night, 7/25.
Then, can you please tell us about your setup? Which iPhone? Which version of iOS Beta 13? When did you last update your phone and/or Fitbit app?
07-26-2019 06:58 - edited 07-26-2019 07:00
07-26-2019 06:58 - edited 07-26-2019 07:00
So I removed my ionic from the APP via PC once. Unfortunately I can't log in on my smartphone without crashing the app.
The Problem is the User Mgmt and not a Hardware Issue
Please fix it
07-26-2019 07:01
07-26-2019 07:01
Same situation, iPhone XS, iOS13 beta 3
07-26-2019 11:13
07-26-2019 11:13
07-26-2019 11:40
07-26-2019 11:40