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Fitbit has forgotten me

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‎10-14-2017 00:45

‎10-14-2017 00:45

Hi all, I've been a Fitbit user for 2 years and has the iPhone app for a year but today it won't let me in without re-registering! It's like I've been completely forgotten? I haven't changed my Charge HR or done anything different to usual. Any help much appreciated 

thanks

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4 REPLIES 4

‎10-14-2017 08:16

‎10-14-2017 08:16

Hi

 

As it's out the hands of the most awesome community,

 

When desired it's possible to contact the fitbit support team, they can be contacted from the official contact page.
 
giphy
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‎10-14-2017 09:25

In response to SunsetRunner

‎10-14-2017 09:25

Thanks will try there

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‎10-22-2017 08:08

In response to Andy2012

‎10-22-2017 08:08

This was fixed by the Fitbit team thanks all!

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‎10-22-2017 11:11

In response to Andy2012

‎10-22-2017 11:11

Fab Heart

Have Fun
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