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Fitbit keeps losing time

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‎10-17-2021 15:28 - last edited on ‎10-17-2021 15:48 by Fitbit Moderator

‎10-17-2021 15:28 - last edited on ‎10-17-2021 15:48 by Fitbit Moderator

My fitbit is steady losing time so what can I do to get the right time on it?

 

 

Moderator Edit: Clarified subject

 

 

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‎10-17-2021 15:51

‎10-17-2021 15:51

Hi there @halle1952. 

 

Thanks for the details shared in your post. Please note that the time on your Fitbit, should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? 

 

If the issue still persists, I recommend doing the following: 

 

  1. Open the Fitbit app, Tap the Today tab and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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