help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-09-2020 20:12

‎03-09-2020 20:12

One would think I would have learned a lesson the first time I got a Fitbit when they first came out and it broke with Lin a week... but no I didn’t. This time I spend a lot more and used it for about a month and put it away. Went to use it tonight and guess what, it will not work. The apps on the watch are frozen and it will not reset. I’m about to run it over with my car and never again will I get one. 

Best Answer
0 Votes
1 REPLY 1

‎03-10-2020 11:48

‎03-10-2020 11:48

Hi @MelanieRosesh - Which Fitbit device do you have? And for how long a period of time did you “put it away?” You gave it a full charge before trying to use it again, right? I’d like to try to help but need more information. 

Best Answer
0 Votes