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Fitbit not working

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‎03-09-2020 20:12

‎03-09-2020 20:12

One would think I would have learned a lesson the first time I got a Fitbit when they first came out and it broke with Lin a week... but no I didn’t. This time I spend a lot more and used it for about a month and put it away. Went to use it tonight and guess what, it will not work. The apps on the watch are frozen and it will not reset. I’m about to run it over with my car and never again will I get one. 

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‎03-10-2020 11:48

‎03-10-2020 11:48

Hi @MelanieRosesh - Which Fitbit device do you have? And for how long a period of time did you “put it away?” You gave it a full charge before trying to use it again, right? I’d like to try to help but need more information. 

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