I am gobsmacked! I thought I would just try the instructions one more time - and they worked! No problem at all! I can’t believe it. So all along my Fitbit was ok syncing with my iPhone as I had not updated it. And the data would sometime later appear on my iPad when that synced with my iPhone. So to see if the iPad would communicate directly with the device I turned my phone off. I then told the app on my iPad to ‘forget this device’ , then went to Bluetooth settings on my iPad and told it also to forget the device. I then went to the app on the iPad and started the ‘set up new device’ procedure, followed it through as it tells you on the screen, and this time it found my device, the code came up on my device, I entered it into the app, continued through the procedure and when it came to ‘pair with this device’ it actually worked! The only thing I did differently was to turn off my phone, so whether this had any effect I don’t know - anyway I’m very happy 😊 Problem solved!
