09-25-2016 01:06
09-25-2016 01:06
09-26-2016 04:52
09-26-2016 04:52
Hi Jennifer
If having done all the steps mentioned in the fitbit article and unable to sync, then it's out the hands of the most awesome community, hope getting a answer soon from the support team.
https://help.fitbit.com/articles/en_US/Help_article/1866