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Syncing problem

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‎09-24-2016 21:02

‎09-24-2016 21:02

I have a 5s running with ios7 and recently I switch to iPhone 7 with ios10. But why those data on 5s doesn't show up on my 7?
I have same account logged on both devices
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‎09-26-2016 05:34 - last edited on ‎08-13-2025 16:01 by Fitbit Moderator

‎09-26-2016 05:34 - last edited on ‎08-13-2025 16:01 by Fitbit Moderator

It's great to see you around @pewer. If you are having problems connecting your phone with your tracker, I recommend following our syncing troubleshoot. After those steps your tracker should work without an inconvenience. 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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