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Flex2 not syncing

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‎11-08-2017 20:16

‎11-08-2017 20:16

Flex2 will not sync to iPhone. Tried all help topics to no avail.  Any help is appreciated 

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3 REPLIES 3

‎11-09-2017 00:07

‎11-09-2017 00:07

Was one of the things you tried a restart of the fitbit using the following procedure?

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

 

 

 

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‎11-09-2017 05:45

In response to SteveH

‎11-09-2017 05:45

I have tried restarting 3 times. It finds the tracker but will not connect to it. 😡

Sent from my iPhone
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‎11-17-2017 04:23

In response to SteveH

‎11-17-2017 04:23

Live chat with representative and got it fixed. Thanks for helping

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