01-22-2017 14:25
01-22-2017 14:25
I ate 1517 calories to day. But the fitbit app say the cals in are 967.
I went for a walk earlier. My fitbit surge/Fitbit app calculated that I burned 687 calories. 1517 minus 687 does calculate to 967.
Any idead what is going on.
01-23-2017 06:27
01-23-2017 06:27
Hello @Albert_12345, thanks for joining us, it's great to have you on board the Community!
Thank you for reporting this situation, is this the first time that has happened? If so, it's possible the information is not refreshing correctly. Please forceclose the app by double-tapping the home button and swiping up the app.
If this doesn't seem to do the work, please reply with a screenshot of your mobile Dashboard so I can check this further. I'll be waiting for your reply!
01-23-2017 13:54
01-23-2017 13:54
01-24-2017 03:53
01-24-2017 03:53
Hello @Albert_12345, I hope you're doing well.
Thanks for taking the time to reply to me and letting me know the app is now calculating your calories correctly. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Happy stepping!