Food/calories summary not appearing on dashboard

[SusanClopton]

Details are on the food specific portion of my account. Also...this page crashed once while trying to make this post!😒

[RobertoME]

Hi there @SusanClopton, welcome aboard to our Community. 

In the iOS Dashboard you can see only on the main screen your Calories in vs the calories left. In order to see more in detail each entry you need to go individually on for each day.

Can you share a screenshot of this issue to have a closer look? Also would you be so kind in provide more details about this issue. I wonder were are you no able to see your calories Summary? Are you using a third party app to log your food? To upload screenshots, you can use the landscape icon, on the tool bar of the compose window. 

If you are using a mobile device, you need to change to the full version of the website in order to upload pictures. This can be found by scrolling to the bottom of the page on your mobile device.

Also thank you for reporting that the Community site crashed when you were trying to post. 

I will be waiting for your comments and hope to see you soon.

[SusanClopton]

Hi,

Here are pics of what I am describing. First pic is my food input for the day (input is too long for a complete screen shot)second is the screenshot for the dashboard for the same day (sorry the top saying the date was not on the shot as it was too long to also contain the visual of the missing information in my calorie plate).

In the not so distant past my calorie input shows on the dashboard (with a visual of a percentage of green filling the plate with knife and fork). I liked that dashboard feature.

I do not use another app.

Thanks for helping, susan

Moderator Edit: Format

[RobertoME]

Hi there @SusanClopton, thank you for getting back. Note that your screenshots were not posted on your reply so I'm gonna bother you again if you can upload the pictures.

In order to upload screenshots you need to use the Community itself. Since we are talking about your mobile device app, make sure to scroll to the bottom of the web-site on your phone browser and select the option of Full site. This will allow you to use the compose window and the toolbar I refer before on my post, the option will be available for you to upload the images. Note that if you copy and paste it into your reply, wont be displayed.

I'm curious to know more about this percentage you are reffering to, since with the new version you have available the Icon with the calorie intake vs the calorie allowance in one place. In the older version of the app for iOS its almost the same functionality only that was separate in two tiles.

I'll be here if you have more questions and see you soon.

[SusanClopton]

Hi,

Here are pics of what I am describing. First pic is my food input for the day (input is too long for a complete screen shot)second is the screenshot for the dashboard for the same day (sorry the top saying the date was not on the shot as it was too long to also contain the visual of the missing information in my calorie plate).

In the not so distant past my calorie input shows on the dashboard (with a visual of a percentage of green filling the plate with knife and fork). I liked that dashboard feature.

I do not use another app.

Thanks for helping, susan
Sent from my iPhone