Foods won't log and restoration graph not showing

[Sanbernlinda]

after latest update when I search a food it won’t log it. Also restoration chart doesn’t show graph anymore.  Frustrating

Moderator edit: subject for clarity and format 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Sanbernlinda.

Thanks for the details shared in your post. I am sorry to hear about the frustration this situation has caused. I recommend doing the following:

1. Log out from the Fitbit app.
2. Force quit the Fitbit app.
3. Reboot your phone.
4. Open the Fitbit app and log back in to your account.

You can confirm the steps to log food in How do I log food in the Fitbit app?

Hope this helps!

[Sanbernlinda]

I’ve tried all that. It’s a bug. It seems every time you release a new update it messes up something else. I know how to log food. Been doing it for years. With the last update, when you type in a food to look it up, it doesn’t log it when you tap the one that matches. Gray screen. That’s it. Try it. You’ll see it doesn’t work.

Sent from my iPhone

[LiliyaFitbit]

Thank you for your reply, @Sanbernlinda.

I appreciate your efforts and the additional details. I understand how you are feeling and appreciate your feedback as it helps us to keep improving. Regarding the issue with food log, I would like to confirm that this issue has been reported to our team and they are currently investigating it. Please keep an eye on this thread for updates. 

See you around.