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GPS accuracy with iPhone 11

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‎10-01-2019 08:35 - last edited on ‎10-02-2019 18:42 by Fitbit Moderator

‎10-01-2019 08:35 - last edited on ‎10-02-2019 18:42 by Fitbit Moderator

I have always used the Fitbit app to track my walks.  With my new phone the GPS is measuring incorrectly.  It says I am walking 6 miles when I only walk five.  Anyone else have this problem with the new iPhone?

 

Moderator edit: Subject for clarity 

Best Answer
26 REPLIES 26

‎03-04-2020 00:53

In response to danielcastro

‎03-04-2020 00:53

I can’t believe this is still an issue-why are they not fixing this?

Sent from my iPhone
Best Answer

‎03-27-2020 07:22

In response to shirll

‎03-27-2020 07:22

Same issue. I’m using an iPhone11. 😔

Best Answer

‎03-27-2020 17:33

In response to BunnyBunnyBSNRN

‎03-27-2020 17:33

I can't believe they haven't done anything about this issue.  It is so frustrating.

Best Answer

‎03-27-2020 17:35 - last edited on ‎06-22-2020 16:00 by

In response to shirll

‎03-27-2020 17:35 - last edited on ‎06-22-2020 16:00 by

Yes. Today leisurely walking and chatting with my husband , it logged a mile in 11 minutes


 

Moderator edit: personal info removed

Best Answer

‎03-27-2020 20:13

In response to lugates

‎03-27-2020 20:13

I am over this bloody iPhone 11. I have just bough a Fitbit Ionic and the GPS is perfect... conclusion, iPhone 11 GPS is not good at all.
Best Answer

‎06-22-2020 04:45

‎06-22-2020 04:45

And now it’s June and this is STILL a problem. Restarting the watch doesn’t work. Restarting the phone hasn’t helped. Stride hasn’t helped. I am off .22 mi to .25 mi on my walks and runs and that is too much to train properly.

 

 It is obviously a known issue and I would like to see FitBit take it seriously. This used to be a great company with awesome support and customer service but I have to say I’m not loving either of those features at the moment. 

Best Answer

‎06-22-2020 05:28

In response to NovaChick68

‎06-22-2020 05:28

I guess they are not planning to fix it-very disturbing.



Shirl
Best Answer