GPS exercise tracking

[Lulu457]

Since my Iphone updated to IOS 13.1.2, GPS exercise tracking is not working on my HR.  I have restarted my phone and checked other apps using GPS and they are all fine.  Is this a temporary problem because of the Apple update?

[SunsetRunner]

Hello @Lulu457 

I see you have a question about the GPS features. 

Let’s see if your location services are set up correctly. Try this:

1. Go to device Settings > Privacy > Location Services.
2. Make sure that Location Services is on.
3. Now Scroll down to find the Fitbit app.
4. Tap the app and select your preference of how you want it to access your app
   
   Please let me know if this answers your question 😃
   

[SunsetRunner]

I'm having the same problem.  There used to be a + beside my exercise tracker to start tracking a walk or run, and this has disappeared.   So there is no apparent way to get the fitbit app to track my location. My iphone settings are setup to allow access to location services.

[SunsetRunner]

Hello @SunsetRunner 

Sorry your having trouble. I did note that recently the plus sign is no longer on the exercise tile in the Fitbit App. This may have been a change in the recent update....But you can indeed still manually input exercises but you have to go about it slightly different. Try this:

open your Fitbit app

tap your exercise tile

tap the stopwatch on upper right

tap log

enter exercise then tap add.

😃I do hope this provides you with a solution. Please let me know