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Getting a a Bluetooth pairing error.

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I have been trying to activate notifications for a few days. It's telling me to set-up bluetooth pairing, and when i click on set-up, it says that it failed. I am using an Ipod Touch Gen 5.  

 

Moderator Edit: Clarified Subject.

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Hello @Narayanrao123 and @Scat234, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention. At this moment I would like to ask you to go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device. Then restart your phone and go to the Fitbit app > Account > Your tracker and try to activate All-day Sync again and in your case @Scat234, try to enable Notifications. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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I am to trying to activate ‘All day sinc and notifications since few days. It is telling that to set up blue tooth pairing. When  I click on set up,it says that ‘blue tooth pairing is failed,try again’. I am trying again and again,but no use

Best Answer
0 Votes

Hello @Narayanrao123 and @Scat234, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention. At this moment I would like to ask you to go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device. Then restart your phone and go to the Fitbit app > Account > Your tracker and try to activate All-day Sync again and in your case @Scat234, try to enable Notifications. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer