05-22-2020
19:45
- last edited on
05-23-2020
11:50
by
SilviaFitbit
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05-22-2020
19:45
- last edited on
05-23-2020
11:50
by
SilviaFitbit
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When I try to open Fitbit on iPhone, I receive message :" THIS APP IOS NO LONGER SHARED WITH YOU. To use it, you must buy it from the App Store".
Going to App Store and try reload I get the same message.
REASON????????????
Moderator Edit: Clarified subject

05-22-2020 20:46
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05-22-2020 20:46
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This is at the top of the page of the forums:
"We're aware of an issue affecting customers who update to iOS 13.5. Uninstalling and reinstalling the Fitbit app may resolve the issue. Thank you for your patience!"
05-23-2020 03:43
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05-23-2020 03:43
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That worked. Plus my watch changed to 24 hr time which I have been wanting for ages.
many thanks.
05-23-2020 08:39
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05-23-2020 08:39
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Good news @Mikeoco

