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iPhone 7 app keeps crashing/closing

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Just this morning, the Fitbit app on my husband's iPhone 7 won't open.  When he tries to open it, he gets a message saying he needs to reinstall the app.  But when he goes to the App Store and tries to open the app, he gets into an endless loop of error messages.  We tried turning the phone off and on, but that didn't fix things.  Would welcome any advice.  Thanks.

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there is something going on and Fitbit is aware of it. Please check this thread - click to view - for updates on the situation.

Stepping in the U.S.A. since September 2013. Android 14

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there is something going on and Fitbit is aware of it. Please check this thread - click to view - for updates on the situation.

Stepping in the U.S.A. since September 2013. Android 14

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See the pink banner above?

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