HRcharge won’t sync after trying to use Fitbit update on app

[BRTBRT]

HR charge shows a skinny 1/2 bar w an exclamation point midway,(when on charger)  I tried resetting by holding button when plugged into charger.... no change. Won’t sync. I turned off phone, turned off Bluetooth, no change

[ACG]

I had the same as you

Here is what it did. 

Go to your Bluetooth settings on your iPhone and find your tracker, tap the (!) exclamation point and select "Forget this device".

To pair your tracker's Bluetooth from the Fitbit app do the following:
From your mobile Dashboard tap the Account icon
Tap your tracker's picture on the left side
Tap Notifications; move the slide over till it turns green, then a pop-up message should appear requesting permission to set up your tracker to your iPhone's Bluetooth
Tap Pair when prompted too
Let the download complete, be patience.
Now do a sync

More info on how I got it to complete the download
https://help.fitbit.com/articles/en_US/Help_article/2047

[BRTBRT]

Thank you! Thank you! It worked like magic. I appreciate the detailed directions. I needed them! 🙏

Sent from my iPhone

[ACG · Accepted solution]

Your Welcome @BRTBRT, you can marked this solved if you like.