11-23-2020 09:30
11-23-2020 09:30
I have the inspire hr and my BR and HRV are not showing anything. I have worn my FB for two weeks day and night. I have also restarted my phone & FB a number of times. Deleted the app and reloaded. Logged out and back in multiple times. Still it is not working.
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07-01-2021 13:31
07-01-2021 13:31
Hello everyone, thanks for your participation in the Community. For all of you who are new to the Fitbit community, welcome!
Thank you for the details mentioned and the troubleshooting performed. I understand how you are feeling and would like to advise that our team resolved an issue that affected your health metrics data. This data should be appearing now.
You can find more information about health metrics in What should I know about health metrics in the Fitbit app?
See you around.
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11-23-2020 12:24
11-23-2020 12:24
This is probably no help, but I find several health metrics update only when I get sleep stages and sleep score, as if they cannot be detected on nights my stages also are not detected.
11-23-2020 13:31
11-23-2020 13:31
12-01-2020 12:58
12-01-2020 12:58
I have the charge 4 and I am having this same issue. The app is saying to wear the fitbit at night to ensure that I am getting this data, but I AM. So, I am not sure why it's not picking up my HRV and BR.
12-01-2020 13:54
12-01-2020 13:54
12-01-2020 19:51
12-01-2020 19:51
I just charged it fully, but can't hurt to try again.
06-27-2021 20:09
06-27-2021 20:09
I'm having the same issue with my Luxe. All of the metrics were recording just fine, then suddenly, two days ago I starting getting Last night: no data for BR and HRV. Everything else is still working fine.
06-27-2021 21:03
06-27-2021 21:03
Does anyone from FITBIT ever answer these
06-27-2021 23:47
06-27-2021 23:47
I have a Versa and exactly the same issue. It all worked fine, then three days ago it stopped recording HRV and BR. Inha e restated the versa, cleared cache and forced closed the alpp, repaied. Nothing is working.
06-28-2021 02:10
06-28-2021 02:10
I’ve had my versa 3 for just 2 weeks and the same for me, breathing rate and HRV just stopped showing data. Really getting annoyed with Fitbit now, as my charge 3 gave up the ghost so opted for a versa 3 instead. Wish I’d paid the extra and gone for an Apple Watch!!!
06-28-2021 02:45
06-28-2021 02:45
I'm having the same issue with my versa 2. Did everything you did and still no HRV or BR.
06-28-2021 03:37
06-28-2021 03:37
My inspire 2 also stopped showing the HRV and BR, although sleep metrics are fine.
My only guess is that perhaps there's a lower threshold? My last HRV was 20 ms and I was drinking a bit, so maybe it dipped even lower.
Someone from Fitbit should respond. If it's life-threatening and not a bug, we should know.
06-28-2021 04:18
06-28-2021 04:18
06-28-2021 04:50
06-28-2021 04:50
have a Sense and iPhone…my HRV -and BR have not been working for the last few days, I’ve tried all the suggestions.. logging out, uninstalling/reinstalling.. still not working, what do I need to do?
06-28-2021 04:53
06-28-2021 04:53
Also did not get a Sleep Score this morning… ☹️
06-28-2021 05:01
06-28-2021 05:01
Same here. I'm using the Charge 4, on Android.
Last Thursday I took my covid vaccine, and my heart rate shot up while I slept that night while the HRV plummeted to 16ms, the lowest I've seen. It probably made sense as I was felt sick and feverish when I woke up (from the vaccine).
However the next 3 nights I did not see any readings for the BR and HRV. All other readings are present.
I've tried restarting the device, and reinstalling the app. Fitbit please get this sorted.
06-28-2021 05:04
06-28-2021 05:04
06-28-2021 06:00
06-28-2021 06:00
I called them same problem for me...
06-28-2021 06:08
06-28-2021 06:08
Did they have anything insightful to say?
06-28-2021 06:28
06-28-2021 06:28
I also have not been getting breathing rate and heart rate variability for the last few days. Also this morning I didn’t get sleep stages as well. I don’t see that **ahem** that has address this problem yet.