Help no text on my blaze from Iphone 6S

[HockeyMomma]

I have called customer service so many times.  They have sent me new Blaze.  I am on my third one and I can not get text message on my Blaze from my Iphone 6S.  Can someone please help me?  I was able to recieve phone calls on my last one just not text.  Now I can't get text or phone calls.  HELP

[Aclobos]

@hockamma, check your setting on your iPhone. Go to settings and scroll down to your Fitbit app and check notifications make sure allow notifications is on. Next check your Fitbit app, login to your Fitbit app from your iPhone and go to your account tab. Under your name click on your blaze tab.click on notifications and check to see that your text is turned on. Good luck

[MarcoGFitbit]

Hello @HockeyMomma, have a warm welcome to the Community!  Adding to the helpful information provided by @Aclobos, I would like to suggest checking @SantiR's instructions to troubleshoot notifications on iOS, as they have been proven excellent for these situations. 

Give them a try and let me know how it goes! 

[Kmransom123]

@HockeyMomma  Another thing to double check is on your Iphone's settings, be sure you have "Allow in notification center" and "Show in notification center" as well.

Double check the Blaze itself has notifications on too.  Swipe down from the top and be sure Notifications show "on".  

[MarcoGFitbit]

Thank you so much for adding additional information @Kmransom123, I really appreciate it!. @HockeyMomma, I'm curious if the instructions provided were helpful to you. If you're still experiencing issues with notifications, please let me know, I'll be happy to assist you further!  

I'll be around, catch you later.