Hourly Activity tile missing in fitbit app dashboard

[Nonea]

I got the email about Hourly Activity tile in fitbit app, but it is no where to be found on my iPhone FitBit app dashboard. Can someone please share where, exactly, once finds this within the Fitbit app? I have hit "edit" from the dashboard, everything is checked. In the account > activity I do see "Hourly Activity Goal". FitBit Charge HR version 122, FitBit iOS app 2.21 (487)

Thanks in advance.

[Julia_G · Accepted solution]

@Nonea , if the tile isn't hidden, on your app dashboard you should see a dancing person icon with "Are you ready to move?"

[Nonea]

Nope 😞 Noting at all like that. I'm going to do a hard reset of my iPhone and see if it makes any difference. Thanks for the note!

[Nonea · Accepted solution]

A hard reset (holding down button and power switch) has given me the dancing person! Odd, but it worked.

[Julia_G]

@Nonea , thanks for sharing that solution!  I am sure it will help someone else.

[lnm588]

Thanks! I tried the hard reset and it just worked for me also 🙂

[melissajeffrey]

How did you solve this issue.  A hard start of my iphone does not work...

[juliecook]

Hi there,

I have a similar issue, the hourly activity tile is on my ipad but nowhere to be seen on mycomputer dashboard. Is it hidden and if so, how do I find it?

Thanks

Julie

[lnm588]

Try updating your Fitbit app in the App Store and then do a hard reset (hold the power button and center button at same time until phone resets.) check the app again. It worked for me!

Sent from my iPhone

[Paz77_uk]

No hard reset no re-install of app is bringing the hourly tile on .... Is it governed by what device you have ??

[juliecook]

It's okay, I found it, I'd forgotten where to activate hidden tiles and I
stumbled across it. Thanks for your time responding.

Julie

[Julia_G]

@Paz77_uk , no it is available for all trackers.  It is available for all trackers except the One and the Zip.  Is it in your hidden tiles?  (Click "Edit" top left to view).

Edited to add: Crossed post!  Glad you found it!

[Paz77_uk]

No I have tried that too

[Paz77_uk]

Ok makes sense I have the Zip I can stop stressing thank u

[Julia_G]

@Paz77_uk , see the correction in my post above.  The help article says it is not available for the One or the Zip.

[HelenaFitbit]

Thank you for your comments everyone!  I'm thrilled to see that the epic @Julia_G helped you guys out! 

I'd like to address the reason why the Hourly Activity goals are not available for the Fitbit One and Zip; an answer to @Paz77_uk @melissajeffrey @lnm588. 

This is because the trackers with auto-sleep capability can accurately distinguish between Sleep Time and Stationary Time. If a tracker doesn't have this ability to distinguish, results for Stationary Time could be mistaken for Sleep Time, which results in indistinguishable data.

Hope this helps! Let me know if you have any questions

[lsvickers]

I am confused my niece has a one and so do I. She has the time tile and I don't ?

[vitalsunrise]

Any update on this as it's now been 6 months and no improvement?

At least add the option to REMOVE it from the dashboard!  That would be nice since often for me it's the only stat not green for me (Goal Achieved) by end of day since it's broken and only works intermittently when it feels like it. Most days we're lucky to get even two hours correct.

[RobertoME]

Hello @lsvickers and @vitalsunrise. 

@vitalsunrise I would like to know more details about the issue you are experiencing with this feature. As long I have more information, I would be able to help you.

@lsvickers, note that the hourly activity goal, is available for all the trackers since this feature is available from the web-based Dashboard and the mobile app. But keep in mind only steps recorded by your Fitbit tracker are counted. If you manually log steps on your dashboard or use the MobileTrack feature, those steps aren't counted towards your hourly activity goal.

Your daily activity goal is independent of your hourly activity goal. For example if your daily goal is 10,000 steps per day, increasing or decreasing that amount doesn't affect the 250-step hourly goal.

Hope this helps and let me know how it goes.

[MisangT]

Hard Reset worked for me.

Basically you restart your iPhone and when you come back, the dancin guy is there when you get to your fitbit app.

Strange but worked i agree.