02-06-2023
07:26
- last edited on
02-12-2023
14:45
by
LizzyFitbit
02-06-2023
07:26
- last edited on
02-12-2023
14:45
by
LizzyFitbit
Hi, I’ve also deleted my steps but they’re totally gone so they’re not even showing to press to add them back on. Any ideas how I can get them back again? Thanks
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-12-2023
14:50
- last edited on
12-27-2023
05:54
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-12-2023
14:50
- last edited on
12-27-2023
05:54
by
MarreFitbit
Hi everyone, and a warm welcome to our new members.
I've moved your posts to this new thread so we can keep the forums organized. Thanks for the details provided, and your efforts while working on this matter. Before anything else, let me explain there was a disruption with our Fitbit services at the beginning of the week which affected the performance of the Fitbit app. While our team already resolved this issue, may I know if you're still having issues to adjust your settings? If so, please let me recommend the following:
Best Answer
02-12-2023
14:50
- last edited on
12-27-2023
05:54
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-12-2023
14:50
- last edited on
12-27-2023
05:54
by
MarreFitbit
Hi everyone, and a warm welcome to our new members.
I've moved your posts to this new thread so we can keep the forums organized. Thanks for the details provided, and your efforts while working on this matter. Before anything else, let me explain there was a disruption with our Fitbit services at the beginning of the week which affected the performance of the Fitbit app. While our team already resolved this issue, may I know if you're still having issues to adjust your settings? If so, please let me recommend the following:
Best AnswerHello Lizzy,
I tried the steps above. I do not even have a steps tile on the app at all. I tracked steps yesterday but now it only shows calories. No steps tile to add.. Please advise.